You should be able to see all inboxes on the left side of the screen. If it does not appear after several minutes, please quit Outlook and re-open it. It may take a few moments for the new inbox to appear. Continue clicking OK until you are back at your inbox.

Type the email address you are looking for into the search box, and click Add once you’ve found it.Ħ. On the bottom half of the Delegates screen, click the small “ + “ symbol under the box Open these additional mailboxes.ĥ. I would like to fix that but I also would like to get the emails before others in the office. Lately, my inbox does not refresh, it will show there are new emails but I have to refresh to see them. Now we are at the part where we actually add the shared mailbox. I work in a shared mailbox, my coworker uses the desktop application and I use the web based. Choose a Person search prompt View a larger version 5. We are going to pick the Delegates option in the middle.Ĥ. Enter the shared mailbox name or email address within the provided search field and select the correct result. The window will change again - at the top are three options. In the account window that opens up, make the exchange account is highlighted on the left, and click on the Advanced button in the bottom right corner of the window:ģ.

With outlook open, in the menu bar at the top of your screen, click on Tools and then AccountsĢ. To add a shared mailbox to exchange account in Microsoft Outlook for Mac:ġ. If you have not done this yet, please refer to the document “How to configure Outlook for office 365(MAC)”. This document assumes that you’ve already configured Outlook to access your office 365 mailbox. This document will teach you how to add a shared mailbox to your exchange account in Microsoft Outlook for Macs.

Outlook mac add shared mailbox